IVR Solution Features

Smdaddy Cloud IVR System
Frequently Asked Questions
Interactive voice response system (IVR) is a system where a computer (automated system) received the client and plays a pre-recorded message. This message helps the caller to reach a solution or interacts with the desired agent for the problem. The caller has to press the desired number to speak to an agent.
Regular IVR involves setting up a computer/PC, IVR software and phone lines at your premises. Hosted IVR is a cloud-based IVR system, it doesn't involve any maintenance, no infrastructure cost. It will be operated by our firm on monthly rental.
IVR stands for Interactive Voice Response.
IVR stands for Interactive Voice Response and OBD is a short form of Outbound Dailer.
IVR interacts with the callers based on their phone DTMF inputs while OBD sends bulk voice calls to the callers.
OBD Ex: Mobile Operators plays a standard voice message when the validity is going to expire.
Political voice campaigns also use voice blasting to request votes.